SHIP YOUR RETURN – CANADIAN ORDERS
If you’re unable to return your item in person, you may ship it to our distribution address in Ontario. Please follow these steps:
Package your item securely in its original condition
Include a note inside the parcel stating that you are returning the item
Ship your parcel to: Nikki’s Western Outfitters 125651 Mall Rd Tillsonburg, ON N4G 4G7
Email us at nikkisoutfitters@gmail.com to notify us that your return is on the way
Please Note:
Customers are responsible for return shipping costs
We recommend using a trackable shipping method to ensure safe delivery
Store credits or exchanges will be processed once your return is received and inspected
Shipping fees will not be included in the store credit or exchange
IN-STORE RETURNS
We’re happy to offer exchanges in person at our location in Tillsonburg.
You can visit us at: Nikki’s Western Outfitters 412569 Cranberry Line Tillsonburg, ON
To help us prepare your exchange, please text or email us at 519-842-0777 with the following details:
Your name
Your order number
The size or item you’d like to exchange for
We’ll confirm availability before your visit to ensure a smooth experience.
Please Note:
Shipping costs are not eligible for exchange or store credit
Items must be in original condition, with tags attached, and unworn/unwashed to qualify
INTERNATIONAL RETURNS
If you're placing a return from outside Canada, we're happy to assist with an exchange or store credit once your item arrives at our U.S. warehouse.
Steps for International Returns:
Email us at nikkisoutfitters@gmail.com to let us know you'd like to return your order. Please include:
Your name
Your order number
A brief note about the item(s) you wish to return
We will respond with the correct return address for our U.S. warehouse.
Once you've shipped your return, please email us the tracking number so we can monitor its arrival.
When your item has arrived at our warehouse, we’ll confirm receipt and process your exchange or store credit.
Please Note:
Items must be in original condition, unworn, and have tags attached to qualify
Shipping costs are not eligible for exchange or store credit
We recommend using a trackable and insured shipping method to ensure safe delivery
When you conduct business with Nikki’s Western Outfitters, you can be assured that your privacy is protected. Nikki’s Western Outfitters respects your right to control the collection, use and disclosure of your personal information.
Please read this privacy policy before using this site. By using the site, you are accepting the practices described in this privacy policy.
This policy may be changed at any time without notice. Nikki’s Western Outfitters will post any changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
You are encouraged to review the privacy policy at anytime.
Information Collection
You can visit all public areas of nikkiswesternoutfitter.com without providing any personal information about yourself.
Nikkiswesternoutfitter.com tracks only information based on a visitor’s Internet Protocol address (IP). Information collected includes the date and time of visit, the type of Internet browser used to access the site, the country of origin and the referring URL address, as well as which of the Web pages on nikkiswesternoutfitter.com you have accessed. This data is used to create statistics on site usage and to help develop nikkiswesternoutfitter.com to display properly for the majority of our visitors.
We only collect personal information that I need for the following purposes:
What information do you collect when I complete the “Send us a Message” form?
The “Name”, “Email”, and “Message” fields are required to complete the form. Other fields are optional.
Distribution of Information
Nikki’s Western Outfitters will only use or disclose your personal information with your consent. We will only retain your information as long as necessary to fulfill identified purposes.
Nikki’s Western Outfitters may share information with government agencies or other companies helping us to investigate or prevent fraud. We may do so when: (1) permitted or required to do so by law; or, (2) preventing or attempting to prevent actual or potential unauthorized actions or fraud; or, (3) investigating past fraud. We will not however share user information with third parties for marketing purposes.
NOTE: Information about spammers, potential hackers, and others conducting questionable behavior will be provided to appropriate law enforcement officers for possible prosecution. Spammers, hackers, and others conducting questionable behavior (such as those using site-ripping software and spambots) will also be banned from this website and reported to appropriate authorities, solely at the discretion of the website owner and server owner.
Privacy Policies of Websites Hyperlinked to from nikkiswesternoutfitter.com
Nikkiswesternoutfitter.com may contain hyperlinks to third party websites. We are not responsible for the privacy practices or the content of such third-party websites or advertisers. We do not share any of the individual personal information you provide with the third parties to which nikkiswesternoutfitter.com links. Please check with those websites to determine their privacy policy.
Safeguards
Nikkiswesternoutfitter.com is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, use, collection, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our commitment to protect the personal information we hold.
Privacy Contact Information
Nikki’s Western Outfitters welcomes any questions or concerns about this Privacy Policy. If you have any such questions or concerns, please email nikkisoutfitters@gmail.com.
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